Terms & Conditions

Dear Customers
Welcome to Ekayaa Enterprise

The following Terms and Conditions (“Terms”) govern your use of the website https://ekayaaenterprise.com (the “Website”), which is owned and operated by M/s Ekayaa Enterprise (“Ekayaa Enterprise,” “we,” “us,” or “our”), a company incorporated under the Companies Act 2013 with its registered office at B12-Ravindrapalli Colony, Lucknow-226016, Uttar Pradesh, India.

The Website provides users (“you,” “your,” or “user”) with the ability to browse, select, and order gifts for delivery to recipients as requested. These Terms, along with our Privacy Policy, Disclaimer, and other policies posted on the Website, form a legally binding agreement between you and Ekayaa Enterprise.

By accessing or using the Website, you agree to these Terms. If you do not accept these Terms, please refrain from using the Website.

Legal Compliance
This document complies with Rule 3(1) of the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021 and Rule 5 of the Consumer Protection (E-Commerce) Rules, 2020, which require publishing the terms, privacy policy, and rules governing the use of this Website.

Agreement and Acceptance
By using the Website or completing the registration process you Confirm that you are legally authorized to enter into a binding agreement with us, Acknowledge that no other individual is accepting these Terms on your behalf unless you are representing an organization, in which case you confirm that you are authorized to bind that entity.
Agree to comply with all obligations set forth in these Terms in connection with your use of the Website and our services.
If there is any inconsistency between these Terms and other content on the Website these Terms shall prevail.

Scope of Services
Ekayaa Enterprise reserves the right to modify, add, or discontinue any service offered through the Website at its sole discretion, We may provide tools, recommendations, or guidance to assist with your purchase decisions. Such assistance is for informational purposes only, and it is your responsibility to independently evaluate and decide whether to act upon it.

Account Access and Usage
Ekayaa Enterprise retains the right to deny or suspend access to any user who violates these Terms or engages in any unauthorized activities. This includes, but is not limited to, misuse of the Website, fraudulent activities or non-compliance with policies.

Order Fulfillment
Ekayaa Enterprise is responsible for fulfilling your orders, either directly or through its delivery partners. This includes:

Issuing invoices for purchases.
Delivering products to recipients as specified in your order, Ekayaa Enterprise and its affiliates, directors, representatives, officers, consultants, or employees shall not be held liable for any transactions conducted on the Website beyond the scope of its responsibilities for order fulfillment.

Amendments to Terms
Ekayaa Enterprise reserves the right to revise these Terms at any time. Users are advised to review the Terms periodically to stay informed about updates. Continued use of the Website constitutes acceptance of any revised Terms.

Contact Information
For any queries or concerns please contact us via our support channels listed on the Website.