Handmade Cards
Box Cards
Occasion Cards
Invitation Cards
Other Crafts
Scrapbook
Gifts
Toys
AccessoriesFREQUENTLY ASKED QUESTIONS
Thank you for reaching out! We strive to ensure that the product images on our website are as accurate as possible. However, due to variations in lighting, screen settings, and manufacturing batches, there might be slight differences between the product you see in the picture and what you receive. Rest assured, we are committed to delivering high-quality products, and if you have any concerns upon receiving your order, please feel free to contact us, and we'll be happy to assist you.
Thank you for your question! You can view your sales receipt by logging into your account on our website. Once logged in, navigate to the "Order History" or "My Orders" section, where you'll find details of all your past purchases, including the option to view or download your receipt.
If you have any trouble accessing it, feel free to reach out to our customer support team, and we'll be happy to assist you further!
Thank you for your inquiry! Please note that, as per our Return and Refund Policy, certain craft items, such as customized or personalized products, as well as items that are marked as non-returnable or non-refundable, cannot be returned or refunded.
We recommend checking the product description or our policy page for specific details regarding any exclusions before making a purchase. If you're uncertain whether your item qualifies for a return or refund, feel free to reach out to our customer support team, and we’d be happy to assist you further.
Thank you for your understanding
Thank you for your question! If an item is marked as "out of stock," we may restock it depending on availability from our suppliers. We recommend checking the product page regularly for updates, as restocks can sometimes happen unexpectedly.
Alternatively, you can sign up for a back-in-stock notification (if available), and we'll notify you as soon as the item is available again.
If you need help with a specific product or have any other questions, feel free to reach out to our customer support team. We're here to assist!
Thank you for your question! You can ship your order to any address of your choice, as long as it is within our delivery service area. During checkout, you'll be prompted to enter your shipping address. Simply provide the desired delivery address, and we'll take care of the rest.
If you're shipping to a specific location (such as a business address, gift recipient, or international address), please make sure all details are accurate to ensure smooth delivery.
If you have any further questions about shipping options, delivery times, or need assistance with your order, feel free to reach out to our customer support team. We're happy to help!
