Privacy Policy

M/s Ekayaa Enterprise (“Ekayaa Enterprise,” “we,” “us,” or “our”) values your trust and is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website https://ekayaaenterprise.com (“Website”) or use our services. By accessing or using the Website, you agree to the terms of this Privacy Policy. If you do not agree, please refrain from using the Website.

1. Information We Collect
We may collect the following types of information from you:

a) Personal Information
Information that identifies you directly such as:

1. Full Name
2. Email Address
3. Phone Number
4. Billing and Shipping Address
5. Payment Information (processed securely by payment gateways)

b) Non-Personal Information
Information that does not identify you personally such as Browser and device details, IP address, Cookies and usage data (e.g., pages visited, time spent on the Website)

c) Information from Third Parties

We may collect information from third-party services (e.g., payment processors or social media platforms) to enhance your user experience.

2. How We Use Your Information
We use the information collected to:

1. Process and fulfill your orders: Including payments, invoicing, and product delivery.
2. Improve our Website and services: Enhance user experience and address technical issues.
3. Communicate with you: Send order updates, promotional offers, or respond to inquiries.
4. Personalize your experience: Show relevant content, recommendations, and offers.
5. Ensure security: Protect against unauthorized access, fraud, and data breaches.
6. Comply with legal obligations: Adhere to applicable laws and regulations.

3. Sharing Your Information
We do not sell your personal information. However, we may share your information in the following cases:

a) Service Providers
With third-party vendors, delivery partners, and payment processors to facilitate order fulfillment and other Website operations.
b) Legal Compliance
To comply with legal obligations, court orders, or in response to lawful government requests.
c) Business Transfers
In case of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.
d) With Your Consent
When you explicitly consent to sharing your information with third parties.

4. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience. Cookies help us track user activity and gather analytics for improving our services. You can disable cookies in your browser settings, but certain features of the Website may not function properly.

5. Data Security
We implement robust security measures to protect your data from unauthorized access, alteration, or disclosure. These include:

1. Secure Socket Layer (SSL) encryption for payment transactions.
2. Regular monitoring and updates to prevent security breaches.
3. However, no system is entirely secure, and we cannot guarantee absolute protection of your data.

6. Your Rights
You have the following rights concerning your personal information:

1. Access and Update: Request access to or update your personal information.
2. Data Deletion: Request deletion of your data, subject to legal and operational requirements.
3. Withdraw Consent: Opt-out of receiving promotional communications by clicking the “unsubscribe” link in emails or contacting us directly.
4. Restrict Processing: Limit the way we process your information in certain scenarios.
To exercise your rights, contact us at ekayaaenterprise@gmail.com.

7. Third-Party Links
Our Website may contain links to external websites. We are not responsible for the privacy practices or content of these third-party sites. Please review their privacy policies independently.

8. Children’s Privacy
Our Website is not intended for children under 18 years of age. We do not knowingly collect personal information from children.

9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date. Continued use of the Website after changes signifies acceptance of the revised Privacy Policy.